Surgery - Contact Us - WVU School of Medicine
Surgery • Morgantown, WV
Ratings by platform
- HCAHPS (CMS): 3 out of 5 stars (947 surveys completed)
- Vitals: 4.3 out of 5 stars (36 ratings)
- Vitals: 4.5 out of 5 stars (14 ratings)
What patients say
Patients praise
- Highly skilled surgeons and medical experts
- Positive outcomes for complex surgeries and treatments
- Compassionate nursing staff in some departments
- Effective patient communication from certain doctors
Common complaints
- Billing and collections disputes
- Difficulties with appointment scheduling and check-in processes
- Perceived lack of attentiveness from specific providers or staff
- Communication issues between staff and patients
- Mixed feedback regarding bedside manner
In patients' words
"If I could leave zero stars I would. He berated a family member who brought the patients declining condition to his attention... Two days later she almost died because he wouldn’t listen."
— WebMD (Dr. Kyle Cook)"The doctors and care givers are super, without peer. 5 stars. The beareaucrats checking you in for surgery deserve to walk the thousands of steps I had to take to accomplish checking in."
— LocalityBiz"What a smug, arrogant response! I feel terrible for those who have been through much worse than me and have heard his tone."
— Vitals (Dr. Stanley Zaslau)More clinics in Morgantown
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