Sleep Medicine - WVU School of Medicine - West Virginia University
Sleep Medicine • Morgantown, WV
Ratings by platform
- Healthgrades (for Dr. Mouhannad Azzouz): 3.5/5 stars (11 reviews)
- Vitals (for Dr. Mouhannad Azzouz): 4.4/5 stars (8 ratings)
- WebMD (for Wvu Sleep Evaluation Center): Not explicitly provided for clinic overall (1 review (WebMD))
What patients say
Patients praise
- Some physicians are described as caring, friendly, and good listeners who do not rush appointments
- Expertise in treating complex sleep-related conditions and sleep apnea in both adults and children
- Clear, professional care from specific well-regarded specialists
Common complaints
- Scheduling and appointment management difficulties, including last-minute cancellations and long wait times for appointments
- Poor customer service and unprofessional bedside manner reported by some patients
- High cost of services cited by some patients
- Issues with communication and follow-up care
In patients' words
"I was scheduled for a sleep study today and the only word I can about the customer service at WVU Sleep Center is that it sucks."
— WebMD Review"Dr. Azzouz is friendly, caring and listens and answers questions. I have been his patient for several years."
— Healthgrades Review"Terrible scheduling, patient care and bedside manner. If this wasn’t about my health I would have left. Issues about how I was being treated were responded with hostility from multiple levels."
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