Mon Health Sleep Services | Mon Health Medical Center
Sleep Medicine • Morgantown, WV
Ratings by platform
- CMS (Centers for Medicare & Medicaid Services): 4 out of 5 stars (CMS) (1,292 patient surveys)
- Vivian Health: 4.6 out of 5 (16 reviews)
- Momentary Labs (based on CMS data): 3 out of 5 stars (1,292 patient surveys (HCAHPS))
What patients say
Patients praise
- Professional and friendly nursing staff in some departments
- Some patients report efficient triage and care for specific services like X-rays
- Above-average national ratings for nurse communication in some metrics
Common complaints
- Poor communication regarding test results and follow-up
- Concerns about billing transparency and high costs
- Perceived lack of compassion or bedside manner from some staff
- Instances of delayed or dismissed medical concerns in the ER
In patients' words
"Refusing and failing to communicate with a patient who is obviously in need of help and assistance is bad medicine."
— LocalityBiz user review"Very friendly and helpful staff! Went in for an X-ray and the staff were very professional and took great care of me."
— Yelp user review"Had the 1st newyears baby in Morgantown here. Very friendly, and overall great care."
— A-Better-Place user reviewMore clinics in Morgantown
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