Urgent Care of Mountain View | Next-Level Urgent Care
Urgent Care • Morganton, NC
Ratings by platform
- Aggregated review platforms (including Yelp and others): ~3.8 - 4.0 out of 5 stars (Approximately 108 total reviews across aggregated platforms)
What patients say
Patients praise
- Fast and efficient service with short wait times
- Friendly, knowledgeable, and professional staff
- Compassionate patient care for families and children
- Convenient location and extended hours
Common complaints
- Rude customer service via telephone
- Billing issues and disputes regarding insurance claims
- Reported refusal to provide interpreter for deaf patients
- Inconsistency in medical advice between different providers
In patients' words
"Whenever I can't get into my primary care physician this is where I go. Never had any problem minus two doctors telling me opposite things and then bad mouthing the other. However, today I called to see how long of a wait there was and the lady who answered the phone was so rude!"
— Patient review on Yelp/localitybiz/promallu"As of this writing, the facility is refusing to provide an interpreter for a Deaf patient. They say they don't do that. We explained that they are in violation of Title III of the Americans with..."
— Patient review on Yelp"Recently moved to the Morganton area. Used Mtn View Urgent Care for the first time this past Friday. Found the staff very friendly and knowledgeable. I was in and out in about a half hour..."
— Patient review on Loc8NearMeMore clinics in Morganton
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