Morganton, NC | Urgent Care
Urgent Care • Morganton, NC
Ratings by platform
- Fast Pace Health Urgent Care (Google): 4.9/5 stars (212 reviews)
- Urgent Care of Mountain View (Yelp/Aggregated): 3.8-4.0/5 stars (~108 reviews)
What patients say
Patients praise
- Short wait times and quick service
- Professional, kind, and knowledgeable clinical staff in many instances
- Helpful and caring reception staff in some cases
- Effective assistance for urgent medical issues when other providers were unavailable
Common complaints
- Rudeness of staff, particularly over the phone
- Difficulties with billing, insurance, and medical record releases
- Concerns regarding unprofessionalism and lack of empathy
- Allegations of prioritizing money over patient care
- Reported refusal of ADA-mandated accommodations (interpreter services)
In patients' words
"Nurse Ruth was wonderful and Dr. Jennifer was amazing and they both listened to my concerns!! In and out in under 30 minutes! Totally recommend!!"
— Fast Pace Health Urgent Care Review (Google)"Patient beware! Went in after a car accident - offered my insurance card and they refused to take it... It's all about the money for them."
— Urgent Care of Mountain View Review"Everybody seemed to be in a phenomenal mood and it definitely rubbed off onto me with how I was feeling!"
— Urgent Care of Mountain View Review"I wish Google allowed zero stars, because even half a star would be too generous for this place. They refused to upload my test results to the portal and insisted they would only release them after the appointment — clearly just to bill the insurance."
— Med First Primary & Urgent Care ReviewMore clinics in Morganton
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