Moorhead North Clinic
Mental Health • Moorhead, MN
Ratings by platform
- Birdeye: 3.4 out of 5 stars (Essentia Health-Moorhead Clinic PT) (18 reviews)
- Essentia Health internal site: 4.9 out of 5 stars (for specific individual providers) (164 reviews for Anne Christensen, 94 reviews for Katie Gurskis)
- Yahoo Local: 1.0 out of 5 stars (Sanford Moorhead Campus) (2 reviews)
What patients say
Patients praise
- Many providers receive high ratings from patients for being caring, informative, and well-spoken
- Staff at some locations described as friendly, efficient, and understanding
- Clinic environments often noted as clean with a nice atmosphere
Common complaints
- Concerns regarding billing practices, specifically unexpected charges for "free" annual physicals
- Patient reports of being rushed during appointments or feeling that providers did not listen to health concerns
- Frustration with scheduling systems and communication regarding test availability
- Occasional dissatisfaction with staff responsiveness or tone at the front desk
In patients' words
"We brought our 2 week old baby in to see Taylor Mertz and were very impressed with how well spoken and informative he was... Lobby and rest of clinic is clean and has a nice atmosphere."
— LocalityBiz (Essentia Health-Moorhead Clinic)"I scheduled to have the 'free' annual physical. Because the RN asked me a couple questions about my health from my chart, they billed over $600!!!... Do not discuss your health if you go to Essentia."
— LocalityBiz (Essentia Health-Moorhead Clinic)"I was so incredibly upset with Kristen Trosen, she clearly did not care about any of my concerns... She was more focused on rushing me through to get me out."
— Birdeye / LocalityBiz (Essentia Health-Moorhead Clinic)More clinics in Moorhead
Solutions Behavioral Healthcare Professionals
Patients praise: Specific individual providers (e.g., Jill McMullen) received high praise for being caring and effective · Some staff members are perceived as friendly and client-centered.
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Essentia Health-Moorhead Clinic
Patients praise: some patients report positive, caring interactions with specific providers · clean clinic environment noted by some visitors.
Sanford Moorhead Campus in Moorhead, MN - Sanford Health
Patients praise: Professional and friendly pharmacy staff · Satisfactory care from specific family medicine providers.
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