Pediatrics Lake Norman Mooresville
Pediatrics • Mooresville, NC
Ratings by platform
- Novant Health Official Site: 4.8/5 (28 ratings for Dr. Laura O'Donnell) (28 ratings)
- BestProsInTown (for Harborside location): High (based on descriptive feedback) (48 reviews)
What patients say
Patients praise
- Many long-term patients praise doctors for being professional, caring, and thorough
- Staff noted for being supportive, attentive, and helpful during challenging situations
- Positive feedback for specific providers regarding their bedside manner and ability to listen to concerns
- Clean and welcoming office environment reported by some patients
Common complaints
- Reports of unprofessional behavior from reception/customer service staff
- Complaints regarding dismissive or rude service after office transitions/buyouts
- Concerns about misdiagnosis or inconsistent quality of care among different providers
In patients' words
"The doctors have gone above and beyond for all of my children and are all very friendly and professional."
— Yelp user review for Novant Health Pediatrics Lake Norman - Mooresville"I was late to my appointment, and was treated very poorly by one of the receptionists..."
— Yelp user review for Novant Health Pediatrics Lake Norman - Mooresville"They are thorough, empathetic and deeply caring and make you feel truly cared for. Additionally, the office is always spotless and super clean."
— Review for Piedmont Pediatrics of Lake NormanMore clinics in Mooresville
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