Northlake Children's Associates, P.A.: Pediatric Care ...
Pediatrics • Mooresville, NC
Ratings by platform
- Tebra: 5.0/5.0 (Not specified (based on small sample))
- Official Website Testimonials: 5.0/5.0 (11 reviews total (as reported by site))
What patients say
Patients praise
- High praise for Dr. Goodwin's medical care and attentiveness
- Friendly and knowledgeable clinical staff (nurses)
- Availability of a 24-hour triage service
- Commitment to same-day/next-day sick appointments
Common complaints
- Difficulties with office staff and scheduling appointments
- Unprofessionalism reported in phone interactions
- Occasional refusals or limitations on scheduling multiple children or last-minute visits
In patients' words
"Dr. Goodwin is amazing. She takes the time necessary with her patients to make sure they get the care they need. The entire staff is friendly and courteous."
— Yelp/Tebra Reviews"Great Doctor! Horrible office staff!! Was told my scheduled appointment did not exist when arrived. Was told there was nothing they could do. Refused to see my child and told me to go to the ER for a wellness visit!"
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