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Mountainside Medical Center

Breast Health and Imaging • Montclair, NJ

★★☆☆☆2.2/5462 reviews across 4 platforms

Ratings by platform

  • Yelp: 2.2/5 (146 reviews)
  • Vivian Health: 3.9/5 (28 reviews)
  • CMS HCAHPS (reported by Momentary): 2/5 (283 reviews)
  • Rate A Hospital: 1/5 (5 reviews)

What patients say

Patients praise

  • Cleanliness of the facility is frequently praised
  • Some patients report compassionate care from specific nursing and medical staff
  • Professionalism noted during specific procedures such as colonoscopies

Common complaints

  • Long wait times, particularly in the emergency department
  • Reports of dismissive or unprofessional behavior by some staff members
  • Negative patient experiences regarding communication with doctors and nurses
  • Concerns regarding facility noise levels

In patients' words

"Been coming to see Dr. Farnese for over a decade but every time i'm here the wait time is longer and longer and longer today, i left when i found out the wait time is over an hour long."

— Healthgrades

"Thank you to Cynthia in the Emergency Department for being so caring and understanding."

— Yelp

"Mountainside Hospital should really do better Very poor experience in the ER Dr. Erik Sherman was very dismissive, judgmental, and condescending to my family and I."

— Rate A Hospital

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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