Urology Clinic in Monroeville, PA
Urology • Monroeville, PA
Ratings by platform
- UPMC Provider Profile (Dr. Jeffrey Browning): 4.6 out of 5 stars (285 ratings)
- Suburban Urologic Associates (Practice Website): 4.9 out of 5 stars (32 reviews)
- Vitals (Dr. Frank J. Costa): 3.7 out of 5 stars (43 reviews)
- Healthgrades (Suburban Urologic Associates): 3.5 out of 5 stars (2 reviews)
- WebMD (Dr. Justin Isariyawongse): 5.0 out of 5 stars (32 ratings)
- Vitals (Dr. Thomas K. Rosvanis): 4.0 out of 5 stars (26 ratings)
What patients say
Patients praise
- High clinical competence and technical expertise reported by many patients
- Successful surgical and procedural outcomes (e.g., Urolift)
- Some staff members described as caring and professional
- Ability of certain doctors to listen well and explain medical conditions clearly
- Convenient office locations and access to robotic surgery options
Common complaints
- Long wait times for appointments and office visits
- Reports of unprofessional or rude office staff
- Difficulties with appointment scheduling and follow-up communication
- Concerns regarding privacy and HIPAA compliance
- Perceived lack of compassion or dismissiveness from some providers
In patients' words
"Dr Costa was wonderful. I was able to get an appointment quickly and the services received from the whole office was exemplary."
— WebMD (Patient Review)"His staff is unprofessional and rude and the office is in HIPPA violation. ... Terrible medical practice!! You have an appointment and get seen 2-3 hours late!!"
— Vitals/WebMD (Patient Review)"The doctor and nurse who saw me explained what they were doing clearly beforehand and kept up good rapport to make an awkward procedure as comfortable as possible."
— Suburban Urologic Associates (Patient Review)"Office Staff needs compassion and more caring, No one calls back to make appointments, even though they say they will in 24 hours."
— Healthgrades (Patient Review)More clinics in Monroeville
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