Monroeville Post Acute: Home
Physical Medicine & Rehabilitation • Monroeville, PA
Ratings by platform
- Centers for Medicare & Medicaid Services (CMS) / Care Compare: 1 out of 5 stars (CMS overall rating) (43 complaint-triggered inspections reported)
What patients say
Patients praise
- Rehabilitation therapy team is frequently praised
Common complaints
- Reports of neglect and poor hygiene
- Unsanitary conditions and unpleasant odors
- Poor communication with family members
- Unresponsive nursing staff and slow response to call lights
- Concerns regarding fall prevention and safety monitoring
- Inconsistent quality of care
In patients' words
"Monroeville Post Acute presents a highly polarized experience for families, with a significant number of reviewers reporting severe neglect, unsanitary conditions, and poor communication. While some long-term residents and families praise the rehabilitation therapy team and specific administrative staff, these positive experiences are frequently overshadowed by reports of patients being left in soiled clothing, unaddressed falls, and a pervasive odor of urine throughout the facility."
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