Atrium Health Primary Care Union Family Practice
Primary Care • Monroe, NC
Ratings by platform
- Yelp via Apple Maps: 3.4 out of 5 stars (7 reviews)
- BestProsInTown: Not explicitly stated as an average, but noted as 125 reviews total (125 reviews)
What patients say
Patients praise
- Providers are frequently described as excellent listeners who take time with patients
- Patients appreciate the thoroughness and clear communication provided by specific doctors like Dr. Maloney and Dr. Lester
- Helpful and professional interactions with some nursing staff members reported
Common complaints
- Reports of dismissive or difficult-to-reach nursing staff
- Frustration with scheduling and phone support staff professionalism
- Concerns regarding administrative transparency and access to management
In patients' words
"Doctor Maloney is a good listener. When Dr. Lester left, I was apprehensive choosing a new doctor but Dr. Maloney has made it very comfortable."
— MapQuest Review"It has not been an easy task being a patient here as I have encountered many staff members that vary tremendously in their attitudes, ranging anywhere from; a couple of them who are very nice, to..."
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