Fast Pace - Monroe LA (Preferred) - Quest Diagnostics
Laboratory Services • Monroe, LA
Ratings by platform
- Trucker Guide (Fast Pace Health West Monroe): 4.7 out of 5 stars (based on 555 reviews) (555)
- ComplaintsBoard (Quest Diagnostics overall): 1.3 out of 5 stars (492 (Complaints))
What patients say
Patients praise
- Fast Pace Health: Patients frequently appreciate the fast, professional, and friendly staff, as well as the convenience of online check-in and extended hours.
- Quest Diagnostics: Some patients report positive experiences with the actual blood draw process and check-in when using appointments.
Common complaints
- Quest Diagnostics: Reports of difficult customer service, long phone wait times, and issues with result turnaround times.
- Fast Pace Health: Mixed experiences with occasional long wait times and reports of dismissive staff in isolated instances.
In patients' words
"Fast service. Great care. Got me in and out and the staff was awesome."
— Trucker Guide (Fast Pace Health)"The service is horrible. You try to get a person on the phone and you get stuck in an endless phone tree."
— Yelp (Quest Diagnostics Monroe)More clinics in Monroe
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