Behavioral Health & Counseling Services in Monroe, LA
Behavioral Health • Monroe, LA
Ratings by platform
- Healthgrades (Terry Thomas, PhD): 4.6 out of 5 stars (based on 10 ratings) (10 ratings)
- Healthgrades (Dr. Candi Hill, PhD): 3.7 out of 5 stars (based on 7 ratings) (7 ratings)
- Birdeye (Healthpoint Center): 5.0 out of 5 stars (based on 2 reviews) (2 reviews)
- Recovery.com (People United Behavioral Health): 3.0 out of 5 stars (based on 4 ratings) (4 ratings)
- Birdeye (Freedom Behavioral Hospital of Monroe): 1.9 out of 5 stars (based on 21 reviews) (21 reviews)
What patients say
Patients praise
- Providers who are perceived as compassionate and good listeners
- Effective communication and personalized treatment plans
- Easy and supportive intake processes for counseling services
Common complaints
- Allegations of unprofessional, disorganized, or rude staff interactions
- Reports of poor patient experiences and lack of care in hospital settings
- Concerns regarding billing practices and insurance coverage transparency
- Reports of facility environments feeling unsafe or prison-like
In patients' words
"He really listens to me like no one in his profession ever has. Gives me awesome advice. Helps me learn a lot about myself."
— Healthgrades (Terry Thomas, PhD)"Dr. Hill is a compassionate psychologist. She answered my questions in a way that I easily understood. She took time with me, and did not make me feel judged or inferior."
— Healthgrades (Dr. Candi Hill, PhD)"This clinic is trash. They were no help to my family member. We were lied to about release dates and were denied our Emergency Certificate."
— Birdeye (Freedom Behavioral Hospital of Monroe)"Unorganized, unclean, unprofessional... The administration has no common sense at all. They treat the patients like inmates and have no real concern about them."
— Indeed (Freedom Behavioral Hospital of Monroe employee review)More clinics in Monroe
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