UnityPoint Clinic Express Care - Moline
Urgent Care • Moline, IL
Ratings by platform
- SolvHealth: 5.0 out of 5 (1 review (on SolvHealth))
- LocalityBiz (Moline 19th Ave location): Mix of 5-star and 1-star ratings
What patients say
Patients praise
- Efficient and fast medical care
- Professional and empathetic staff/nurses
- Effective diagnosis and treatment
- Clear instructions for follow-up care
Common complaints
- Poor billing and payment experiences
- Unprofessional or dismissive provider behavior
- Long wait times with poor communication
- Difficulty contacting administration or billing departments
In patients' words
"I didn't have to wait to see Dr, very very nice staff Kind professional and had empathy for patients... Despite some of the reviews I have read....I disagree with the negative because I experienced the opposite."
— Patient review on LocalityBiz"I was visiting due to chronic ear pain ... she proceeded to become snarky, condescending and aggressive. ... I ended up walking out of my appointment. Attempted to contact advocate line with no response."
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