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UnityPoint Hospice - Quad Cities

Hospice Care • Moline, IL

★★☆☆☆2.1/566 reviews across 2 platforms

Ratings by platform

  • CareListings: 3.6/5 stars (based on 9 reviews) (9 reviews)
  • Birdeye (general UnityPoint Health - Trinity, Moline facility): 1.9/5 stars (57 reviews)

What patients say

Patients praise

  • Strong performance on CMS quality of patient care measures (e.g., pain screening, treatment preferences)
  • Comprehensive interdisciplinary support including spiritual and bereavement services
  • Focus on quality of life and personalized care plans

Common complaints

  • Reports of rude staff at the associated UnityPoint Health - Trinity facility
  • Long wait times for services at the associated hospital facility
  • Dissatisfaction with hospital administrative processes like check-in kiosks

In patients' words

"The receptionist is very rude... they don’t wanna help you with the pain... that Office is bullshit."

— Birdeye review for UnityPoint Health - Trinity, Moline

"The nurse named Kee was an exceptional nurse... Dr. Macha was professional, while also being friendly... the treatment I had surpassed previous experiences I can recall."

— Birdeye review for UnityPoint Health - Trinity, Moline

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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