Primary Care Doctors & Physicians in Moline, IL - Oak Street Health
Family Medicine • Moline, IL
Ratings by platform
- Healthgrades (for Dr. Ahmed Okba): 4.4 out of 5 stars (26 ratings)
- WebMD (for Cynthia Johnson, DNP): 5 out of 5 stars (2 ratings)
What patients say
Patients praise
- Physicians and NPs praised for being compassionate, knowledgeable, and good listeners
- Patients feel well-cared for and report better health outcomes with specific providers
- Convenience of transportation services provided by the clinic
Common complaints
- Difficulty with communication and follow-up from staff or call centers
- Administrative and front-desk disorganization
- Reports of unprofessional or condescending behavior by some staff members
- Concerns regarding appointment scheduling and cancellations
In patients' words
"Carol has shown compassion and consideration for my personal opinions and shows me she me cares and respects me as a person... my only complaint is If I need to see her for unexpected reason I can not reach her . CALL CENTERS ARE NOT AN OPTION FOR ME. TO REACH HER."
— LocalityBiz review of Carol M. Sacco, FNP"Dr . Okba is a very kind and extremely compassionate man. He takes his time with you and addresses every concern."
— Healthgrades review of Dr. Ahmed Okba"It's always full blown chaos at the sign in desk and neither the nurses, NP's or doctors call back in a..."
— Facebook post regarding Oak Street Health service experienceMore clinics in Moline
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