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Modesto, CA Family Doctors

Family Medicine • Modesto, CA

What patients say

Patients praise

  • Physician willingness to listen and spend quality time with patients
  • Clear and effective communication of medical information
  • Compassionate, professional, and knowledgeable care
  • Helpful and patient-centered staff in some offices
  • Effective management of chronic conditions and preventative health goals

Common complaints

  • Long hold times on phone calls
  • Difficulty scheduling and frequent last-minute appointment cancellations
  • Issues with staff professionalism, specifically perceived rudeness and impatience
  • Challenges obtaining timely referrals and lab follow-ups
  • High turnover of administrative staff

In patients' words

"Super nice and great listener. He doesn’t rush his patients along, I appreciate that."

— Patient review of Dr. Nishant Patel

"I appreciated being included and being treated as an important part of this amazing patient centered medical practice."

— Patient review of Dr. Gopika Gangupantula

"It is a complete circus at this doctors office .... Horrible , missed my televisit appointment, never called my labs in , if you complain they will ban you..."

— Patient review of Dr. Silvia Diego

"Every time we go back the office staff is worse. Rude, impatient, & gruff are words that come to mind. I hate calling these people."

— Patient review of Dr. Jack L. Collins

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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