West River ENT (WRENT) - Rapid City Medical Center
Otolaryngology (ENT) • Mobridge, SD
Ratings by platform
- Birdeye: 3.6 out of 5 stars (87 reviews)
- Facebook: 94% recommend (30 reviews)
- WebMD (Dr. Troy Howard): 4.5 out of 5 stars (20 ratings)
What patients say
Patients praise
- Compassionate and thorough bedside manner, especially by Dr. Troy Howard
- Effective treatments for sinus and ear issues leading to improved quality of life
- Modern, clean clinic facility
- Courteous and responsive office staff and nursing team
Common complaints
- Reports of dismissive behavior from some providers
- Complaints about painful procedures without adequate sedation
- Feeling unseen or unheard during short appointments
In patients' words
"West River ENT is welcoming and courteous from the start, and Dr. Troy Howard is A-mazing! He listened patiently to my issue, explained treatment options... my quality of life has returned."
— Birdeye Review"I had no idea how painful the procedure would be. It lasted about 35 minutes & all but about 3 minutes was excruciatingly painful. I would not do this again without conscious sedation."
— Birdeye ReviewMore clinics in Mobridge
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Patients praise: Compassionate and thorough bedside manner, especially with Dr. Troy Howard · Successful surgical outcomes and symptom relief for issues like sinus conditions and deviated septums.
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