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Missouri City | Excelurgentcare

Emergency RoomMissouri City, TX

★★★★☆4.3/51,195 reviews across 4 platforms

Ratings by platform

  • Zocdoc: 4.43/5 (72)
  • Birdeye (Aggregate): 4.4/5 (1,037)
  • Solv Health: 4.4/5 (Not explicitly stated)
  • Facebook: 98% recommend (109)
  • Yelp: 3.0/5 (86)

What patients say

Patients praise

  • Professional and kind doctors and staff members
  • Efficiency for routine services like physicals and labs in some instances
  • Clean facilities
  • Good quality of care for some patients

Common complaints

  • Rude or unprofessional staff behavior
  • Long wait times
  • Issues with administrative processes such as faxing prescriptions and billing confusion
  • Staff perceived as inattentive or incompetent during triage

In patients' words

"The staff is not friendly at all and are rude. I was waiting on my prescription to be faxed and after hour and half I spoke with the pharmacist who confirmed not receiving it."

Birdeye Review

"My daughter and I have visited Excel multiple times over the past year for school physicals, labs, and X-rays, and we've always had a great experience—especially with Ms. Abernathy, who has consistently been professional, efficient, and kind."

Birdeye Review

"The triage staff are medical assistant and they have no idea of what they are doing. The staff was on her cell phone while checking my blood pressure."

Urgent Care Centers Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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