24 Hour ER in Missouri City / Sugar Land, TX
Emergency Room • Missouri City, TX
Ratings by platform
- Birdeye / UrgentCareMap: 4.9/5 (1,343 - 1,460)
- Birdeye: 2.9/5 (112)
- Birdeye / Google: 4.6/5 (25)
- Healthgrades (Houston Methodist Sugar Land): 80% recommend
What patients say
Patients praise
- Compassionate and professional medical staff
- Efficient service and short wait times in some instances
- Clean and welcoming facility environments
- Effective handling of urgent cases
Common complaints
- Long wait times and delays in care
- Poor communication or unprofessional conduct at front desks
- Medical record errors and scheduling issues
- Lack of bedside manner or compassion in certain departments
In patients' words
"Yesterday, I went to the ER/D for a CT. I was there for 8 hours. They gave me a CD with the results. The results were for an MRI on a patient that was done 27 years ago."
— Birdeye review of Houston Methodist Emergency Care Center in Sienna"I laid in a bed in hallway F right by the [nurses station] for hours waiting on a scan... I wasn't afforded privacy, dignity, or consideration on one of the worst days of my life."
— Review of Houston Methodist Sugar Land Hospital ER"My first encounter was with the Receptionist Ernestine, very kind, and thoughtful. She was able to get my insurance information and such. Then I was introduced to Ms. Salina, the RN, also very kind, and personable."
— Birdeye review of Total Point Emergency Center - Missouri CityMore clinics in Missouri City
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Patients praise: efficient and prompt check-in process · short or minimal waiting times.
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Patients praise: friendly and helpful staff · efficient and accommodating scheduling, including emergency appointments.
Texas Regional Health: Pain Management in Houston, TX
Patients praise: effective treatment for chronic pain (back, knee, shoulder) · professional and compassionate staff.
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