Mental and Behavioral Healthcare Services in Missouri ...
Behavioral Health • Missouri City, TX
Ratings by platform
- Better Business Bureau (Burrell Behavioral Health): 1.14/5 stars (not explicitly provided)
- Birdeye (CenterPointe Hospital): 2.0/5 stars (390 reviews)
- Better Business Bureau (Eustasis Psychiatric & Addiction Health): 1.64/5 stars (not explicitly provided)
- Birdeye (Synapse Psychiatry, Missouri City, TX): 4.2/5 stars (15 reviews)
What patients say
Patients praise
- positive interactions with specific practitioners who are perceived as caring and thorough
- effective treatment outcomes for some patients, including improved mental well-being
- professional, welcoming, and calming office environments in some clinics
- successful specialized treatments like TMS therapy
Common complaints
- rude, dismissive, or condescending staff interactions
- difficulty scheduling appointments and poor communication/follow-up
- billing issues and insurance disputes
- inadequate patient care, including delays in medication or lack of therapy sessions
- unprofessional conduct, such as staff sleeping during calls or judgmental behavior
In patients' words
"This place is a prison. The 7 horrible days I spent here were the most traumatic experience of my life."
— Birdeye (CenterPointe Hospital)"Would NOT let me speak to anyone else! Terrible place with rude workers!"
— Better Business Bureau (Burrell Behavioral Health)"I’ve never seen a doctor that I truly felt LISTENED to me and cared... He has genuinely changed my life for the better."
— LocalityBiz (Solace Psychiatry Clinic)"I was a patient for over 3 years then they terminated my service with no explanation... It is an unethical way to treat patients!"
— Birdeye (Synapse Psychiatry)More clinics in Missouri City
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