Legacy – Missouri City
Behavioral Health • Missouri City, TX
Ratings by platform
- For Every Woman: 2.5 out of 5 stars (66 reviews (aggregate))
- Yelp: Varies (mixed feedback) (16 reviews (recent))
What patients say
Patients praise
- highly regarded senior primary care services
- professional and positive interactions with specific physicians and medical assistants
- clean, spacious, and accessible facility design for seniors
- supportive staff environment
Common complaints
- difficulty reaching staff by phone
- long hold times for appointments
- some reports of rude or unhelpful staff behavior
- issues with communication system changes
- concerns about patient-provider interactions
In patients' words
"I want to express my deep appreciation for the excellent service provided by Dr. Ira... She is always very positive, charming, and very polite. My health improved a lot after those meetings with her."
— Patient review from January 2025"The shiny new facility is beautiful but the staff of Dr.Ira refuses to return any phone calls... The way legacy has changed their calling system has made it that much harder to reach staff via telephone."
— Patient review"Great care but customer service to speak to someone is ridiculous 15 -20 mins on hold even to schedule appt."
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