
Western Montana Mental Health Center
Behavioral Health • Missoula, MT
What patients say
Patients praise
- Some staff described as friendly, professional, and compassionate
- Potential for 'home-like' environment in certain residential settings
Common complaints
- Reports of diminished quality of care and service reductions over time
- Issues with follow-up communication and resource provision
- Dependency on telehealth over in-person crisis support
In patients' words
"Western Montana Mental Health Center has drastically gone down hill and I am not sure the new merger with Aware will help much."
— Rehab.com review"Jane Mergy and the nurses are friendly, professional, competent in their jobs and compassionate."
— Yelp review"Bad Management, ethical nightmares that are not addressed."
— Glassdoor employee reviewMore clinics in Missoula
Community Psychiatry
Patients praise: Providers described as personable, relatable, and empathetic · Emphasis on active listening and taking time to get to know patients as individuals.
Community Physician Group
Patients praise: Excellent bedside manner and compassion · Thorough, knowledgeable, and proactive medical care.
Primary Care Doctors in Missoula, MT
Patients praise: Exceptional listening skills and empathetic bedside manner · Thorough and knowledgeable care.
Sentinel Health
Patients praise: Kind, professional, and attentive staff · Highly accessible providers with direct communication (same-day access).
Providence Montana Internal Medicine
Patients praise: High overall clinic rating (e.g., 4.9/5 on official site) · Providers described as knowledgeable, thorough, and compassionate.
Elizabeth A. Stegmaier, ND
Patients praise: Excellent listener · Excellent care provider.
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