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Western Montana Mental Health Center

Behavioral Health • Missoula, MT

What patients say

Patients praise

  • Some staff described as friendly, professional, and compassionate
  • Potential for 'home-like' environment in certain residential settings

Common complaints

  • Reports of diminished quality of care and service reductions over time
  • Issues with follow-up communication and resource provision
  • Dependency on telehealth over in-person crisis support

In patients' words

"Western Montana Mental Health Center has drastically gone down hill and I am not sure the new merger with Aware will help much."

— Rehab.com review

"Jane Mergy and the nurses are friendly, professional, competent in their jobs and compassionate."

— Yelp review

"Bad Management, ethical nightmares that are not addressed."

— Glassdoor employee review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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