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Western Montana Mental Health Center: Home

Behavioral HealthMissoula, MT

★★☆☆☆2.1/573 reviews across 3 platforms

Ratings by platform

  • Birdeye (Missoula location): 1.9/5 stars (37 reviews)
  • Rehab.com (Dakota Place): 2.45/5 stars (11 reviews)
  • Recovery.com (Missoula PACT): 2.2/5 stars (25 reviews)

What patients say

Patients praise

  • Some staff described as friendly, professional, and compassionate
  • Potential for 'home-like' environment in certain residential settings

Common complaints

  • Concerns regarding mismanagement, leadership, and toxic work environment
  • Reports of diminished quality of care and service reductions over time
  • Issues with follow-up communication and resource provision
  • Dependency on telehealth over in-person crisis support

In patients' words

"Western Montana Mental Health Center has drastically gone down hill and I am not sure the new merger with Aware will help much."

Rehab.com review

"Jane Mergy and the nurses are friendly, professional, competent in their jobs and compassionate."

Yelp review

"Bad Management, ethical nightmares that are not addressed."

Glassdoor employee review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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