Mishawaka - HomeTown Pharmacy
Pharmacy • Mishawaka, IN
Ratings by platform
- TrustReviewers.com: 4.5 out of 5 stars (based on 37 reviews) (37 reviews)
- Facebook: 88% recommend (13 reviews)
What patients say
Patients praise
- Some patients appreciate the personalized, local service compared to large chains
- Helpful in-person and phone support mentioned by some customers
- Convenience of pharmacy services including vaccinations and gift options
Common complaints
- Reports of rude, disrespectful, or unhelpful staff behavior
- Long wait times at the drive-thru window
- Communication issues regarding prescription readiness and automated notifications
- Concerns about organization and processing of urgent or stat medications
- Complaints regarding pricing compared to larger chain pharmacies
In patients' words
"Hometown has thee worst customer service!!!!... AVOID THIS PHARMACY AT ALL COSTS drive the extra mile pay the extra penny bc I can’t deal another second with this place!"
— LocalityBiz User Review"Everything seems to be an inconvenience for the staff. I will be taking my special needs sons medication else ware."
— TrustReviewers.com User Review"Merrill Hometown Pharmacy is helpful by phone, in person with drive thru pickup. We use them for pharmacy, vaccination, cutest seasonal gifts."
— Yelp User ReviewMore clinics in Mishawaka
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