Radiology Services at South Bend Clinic
Imaging/Radiology • Mishawaka, IN
Ratings by platform
- Birdeye (Radiology specific): 3.3 out of 5 stars (4 reviews)
- Expected Healthcare: 3.0 out of 5 stars (limited data) (2 reviews)
What patients say
Patients praise
- Efficient medical records retrieval and imaging processes
- Polite and professional staff interactions reported by some patients
- Fast service from scheduling through results for certain imaging procedures
Common complaints
- Issues with billing and prior authorization processes
- Communication breakdowns and lack of responsiveness from staff/billing departments
- Frustration with appointment scheduling and rescheduling policies
- Concerns regarding continuity of care and physician turnover
In patients' words
"The Medical Records gal is extremely efficient... we retrieved imaging records and reports from South Bend Imaging all within 5 minutes. Very impressed!!"
— Birdeye review for South Bend Clinic Radiology"I just had a MRI and it was fast from scheduling through to the results. Awesome place."
— LocalityBiz review for South Bend Clinic Mishawaka"My grievance is with clinic process and billing department regarding a large claim denial that was poorly handled and disregarded. Please be cautious if using this clinic."
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