Therapy in Minneapolis - Minnesota Mental Health Clinics

Patients praise

• Highly effective, empathetic, and compassionate individual therapists and psychiatrists.
• Efficient and transparent diagnostic and testing processes at certain clinics.
• Successful, goal-oriented therapy, particularly in programs like DBT.
• Friendly and supportive administrative staff in some locations.

Common complaints

• Billing issues, including lack of price transparency, overcharging, and difficulty resolving insurance matters.
• Administrative frustrations, such as long wait times, difficulty scheduling appointments, unresponsive phone lines, and unfriendly or unhelpful front-desk staff.
• Provider-related complaints, including unprofessional conduct, perceived bias, invalidation of patient concerns, and missed or late appointments without communication.
• Quality of care concerns, including feeling dismissed, lack of trauma-informed care, and dissatisfaction with medication management processes.