Mental Health Care - Community-University Health Care Center
Mental Health • Minneapolis, MN
Ratings by platform
- foreverywoman.org: 3.7/5 stars (87 reviews)
- Facebook: 90% recommendation rate (20 reviews)
What patients say
Patients praise
- Quality of care once seen is described as fantastic by some patients
- Convenient location offering a variety of services in one place
- Valued for its translation services and accessibility for those needing financial assistance
Common complaints
- Difficulties with communication and phone responsiveness
- Long wait times for appointments and follow-up care
- Administrative failures, such as issues with referrals and medical records management
- Staff perceived as rude or unprofessional in some encounters
In patients' words
"They don’t answer the phone, they rarely return calls, don’t fill prescriptions as they say they’re going to. AGAIN COMMUNICATION IS VERY DIFFICULT!!!"
— foreverywoman.org review"Sometimes they're not always on point with timeliness but the quality of care that I have gotten is fantastic. They have a variety of services all in one place"
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