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Locations - Allina Health Minneapolis Heart Institute logo

Locations - Allina Health Minneapolis Heart Institute

Cardiology • Minneapolis, MN

What patients say

Patients praise

  • Caring, attentive staff and good bedside manner
  • Doctors/NPS explain conditions and procedures clearly and take time with patients
  • Prompt or supportive care (e.g., being helped quickly; leaving feeling cared for)

Common complaints

  • Administrative/communication issues: long phone wait times, trouble reaching staff
  • Scheduling/visit delays (e.g., very long waits before being seen)
  • Customer service concerns (reported rudeness)
  • Difficulty with patient portal/registration and follow-up communications

In patients' words

"“I was ready to go when they were. All the time the staff was great, attentive and informative of what was going on.”"

— localitybiz.com review highlight for Allina Health Minneapolis Heart Institute – Minneapolis

"“Every time I call my electrophysiology doctor at this practice, I wait 20 minutes or more before giving up and hanging up.”"

— drracheleidelman.com compiled reviews (call wait times complaint)

"“Very attentive to your health. Understanding! Care team is wonderful and make you very comfortable!”"

— drracheleidelman.com compiled reviews (positive bedside manner)

"“The people and staff are great. That being said… they said they would send an email… Never shows up can't find it etc.”"

— Birdeye review highlight for Allina Health Minneapolis Heart Institute at Lakeville Clinic

"“she was rude to me and said ‘we are busy you know.’”"

— Yelp review highlight for ALLINA HEALTH MINNEAPOLIS HEART INSTITUTE - EDINA

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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