NYU Langone Primary Care Clinic—Mineola
Primary Care • Mineola, NY
Ratings by platform
- Yahoo Local: 3.0/5 stars (12 reviews)
- promallu.com (Aggregated Data): 4.6/5 stars (aggregated) (47 reviewers)
What patients say
Patients praise
- High quality of medical care from specific doctors and nursing staff
- Efficiency in certain specialized departments like endoscopy or pediatric procedures
- Helpful follow-up and referral scheduling processes in some instances
- Positive experiences with digital tools like the NYU Langone app
Common complaints
- Difficult building layout and lack of clear signage
- Long appointment wait times
- Poor administrative/phone service leading to lack of communication and missed callbacks
- Perceived lack of continuity in care after hospital/practice management changes
- Concerns regarding insurance coverage and office resource management
In patients' words
"Since the takeover by NYU, service and accountability have dropped severely. Office politics and faulty phone services lead to dead end answering machines where no one calls back for days on necessary refills."
— LocalityBiz - NYU Langone Internal Medicine —Mineola Review"The NYU Langone app is also a literal dream, I got all my info there within minutes... They also had someone call me the next day to follow up and schedule an appt for a referral."
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