Physical Therapy and Rehabilitation| Froedtert & MCW
Physical Therapy • Milwaukee, WI
Ratings by platform
- Froedtert & MCW Inpatient Rehabilitation Program: 3.7 out of 4 (Inpatient Rehabilitation) (909 patients treated in 2024)
- Froedtert Bluemound Rehabilitation Hospital (Birdeye/Google): 4.0 out of 5 (41 reviews)
- Froedtert South Physical and Aquatic Therapy (Birdeye/Google): 3.0 out of 5 (2 reviews)
What patients say
Patients praise
- High patient satisfaction reported for inpatient rehabilitation programs (3.7/4 rating)
- Therapeutic staff often described as phenomenal or skilled
- High rate of positive patient outcomes, including independence in self-care skills and successful discharge home
Common complaints
- Reports of dismissive, rude, or condescending behavior by some nursing and administrative staff
- Frustration with administrative processes, including billing concerns, appointment cancellations, and lack of responsiveness from support staff (e.g., social workers)
- Concerns regarding perceived lack of empathy or not being taken seriously by certain providers
In patients' words
"The therapists have all been phenomenal. The social worker has been largely unavailable... Some nurses have been wonderful, but... They have been dismissive of and shown irritation with the patient and been rude and condescending to the family."
— Patient family member review of Froedtert Bluemound Rehabilitation Hospital"Uncles appointment was canceled for no reason... Ladies at the desk are nice but dont look like they want to work there."
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