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Froedtert & MCW

Physical Therapy • Milwaukee, WI

Ratings by platform

  • Froedtert & MCW Inpatient Rehabilitation Program (909 reviews)

What patients say

Patients praise

  • High patient satisfaction reported for inpatient rehabilitation programs (3.7/4 rating)
  • Therapeutic staff often described as phenomenal or skilled
  • High rate of positive patient outcomes, including independence in self-care skills and successful discharge home

Common complaints

  • Reports of dismissive, rude, or condescending behavior by some nursing and administrative staff
  • Frustration with administrative processes, including billing concerns, appointment cancellations, and lack of responsiveness from support staff (e.g., social workers)
  • Concerns regarding perceived lack of empathy or not being taken seriously by certain providers

In patients' words

"The therapists have all been phenomenal. The social worker has been largely unavailable... Some nurses have been wonderful, but... They have been dismissive of and shown irritation with the patient and been rude and condescending to the family."

— Patient family member review of Froedtert Bluemound Rehabilitation Hospital

"Uncles appointment was canceled for no reason... Ladies at the desk are nice but dont look like they want to work there."

— Patient review of MCW associated clinic

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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