Primary Care
Family Medicine • Milwaukee, WI
Ratings by platform
- Healthgrades (Dr. Claudia Koch): 4.6/5 (34 reviews)
- Birdeye (Milwaukee Internal Medicine - Burleigh Clinic): 3.4/5 (14 reviews)
- Healthgrades (Dr. Kathryn Kaminski): ~3.31/5 ((review count not shown in snippet))
- Birdeye (John R. Betz, MD): 4.5/5 (40 reviews)
- Healthgrades (Dr. Sara Nolan): rating not shown in snippet ((review count not shown in snippet))
- Froedtert (Katie Slusarczyk): rating not shown in snippet ((review count not shown in snippet))
- Ratings.MD (Sandra M Milz): rating not shown in snippet ((review count not shown in snippet))
- Ratings.MD (Jennifer L Wachholz): rating not shown in snippet ((review count not shown in snippet))
What patients say
Patients praise
- Thorough, understanding care and appropriate tests/screenings (e.g., Dr. Betz)
- Clear explanations and good communication (patients say they were not rushed and prescriptions/referrals were handled)
- Providers listened to concerns and discussed next steps/referrals (Froedtert reviews; Ratings.MD reviews)
- Good appointment access / reasonable wait times noted in some reviews
Common complaints
- Rushed appointments / disinterested or cold bedside manner (Healthgrades reviews)
- Difficulty getting prescription refills and slow follow-through on results (Healthgrades/Birdeye reviews)
- Hostile or insensitive interactions; lack of empathy toward symptoms/anxiety (Healthgrades reviews)
- Billing/administrative complaints (ComplaintsBoard about improper billing)
In patients' words
"“I have again, been trying for two full days to get script emailed to pharmacy… If they fail to send it today… I will be without medication AGAIN for another 3 days.”"
— Healthgrades review excerpt for Dr. Claudia Koch"“Not recommended - took 3 weeks to get my prescription refilled and over a month to get my test results… Not acceptable, not going back.”"
— Birdeye review excerpt for Milwaukee Internal Medicine - Burleigh Clinic"“As my previous PCP… she only said; ‘oh. I see.’… Every time I’ve seen her, it’s as if she’s playing a game of ‘how fast can I get out of this room’.”"
— Healthgrades review excerpt for Dr. Kathryn Kaminski"“Due to my move to Milwaukee… He was thorough, understanding, and took my family cancer history seriously… ordered appropriate tests and screenings.”"
— Birdeye review excerpt for John R. Betz, MD"“Improper billing for child video visit for pink eye… improper amount of $335.00 as billed.”"
— ComplaintsBoard listing for Aurora Health Care (Milwaukee)More clinics in Milwaukee
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