Primary Care Pediatrician, Milford - Nemours Children's Health
Pediatrics • Milford, DE
Ratings by platform
- Healthgrades (Office review): 1.0 out of 5 stars (1 review for the office location)
- Healthgrades (Provider review): 5.0 out of 5 stars (2 reviews for Dr. Suzanne Bagas)
What patients say
Patients praise
- High regard for medical care and individual pediatricians (specifically Dr. Seerattan and Dr. Bagas)
- Appreciation for the integrated Nemours healthcare system, allowing for seamless referrals to specialists at AI DuPont and record sharing
- Convenience of the weekend clinic options and availability of appointments
- Recognized as a Neighborhood Favorite in local communities
Common complaints
- Frustration with administrative and office staff efficiency, specifically regarding insurance referrals and scheduling
- Concerns regarding communication processes for sick calls compared to traditional pediatric office standards
In patients' words
"We have been very pleased with our pediatrician at Nemours... Dr. Serratan is our main doctor and she is friendly and so wonderful. She knows when to push for medicine and when not to... From calling the nurse line, to scheduling appointments... and their staff... we have had no issues with."
— Military Town Advisor"The doctors are fine. Office staff is the worse. They can’t put referrals into your insurance company after the doctor has already approved it. It’s been a nightmare."
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