Award-Winning ENT & Allergy Specialists in Wilmington ...
Otolaryngology (ENT) • Milford, DE
Ratings by platform
- Birdeye: 4.8/5 (1,296 reviews)
- rater8 (Dr. Joan Coker): 5.0/5 (1,200 ratings)
- rater8 (Dr. William Sheppard): 4.9/5 (1,000 ratings)
- Zocdoc: 4.8/5 (1,428 reviews)
What patients say
Patients praise
- professional and knowledgeable doctors/staff
- effective and compassionate care
- clear explanations of diagnoses and treatments
- friendly and welcoming environment
Common complaints
- long patient wait times
- perceived double-booking of appointments
- reports of being rushed during visits
- some dissatisfaction with communication or post-surgical care
In patients' words
"Dr. Coker is a phenomenal doctor. She is also kind and caring and never rushes you. Her staff is excellent and do a wonderful job."
— rater8 review for Dr. Joan Coker"The fact that this practice is known for double and triple booking patients is probably part of the problem. I felt rushed and unimportant."
— Vitals review for ENT & Allergy of DelawareMore clinics in Milford
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