Bayhealth Orthopedics, Sussex Campus
Orthopedics • Milford, DE
Ratings by platform
- Bayhealth official website (via Press Ganey): 4.7/5 average patient rating for individual orthopedic providers (Varies by provider (e.g., 254 ratings for Dr. Park, 129 ratings for Dr. DeGroot))
- Healthgrades (Bayhealth Hospital, Sussex): 71% of patients gave a 9 or 10 rating; 73% would recommend the hospital
What patients say
Patients praise
- High patient satisfaction scores for orthopedic specialists (e.g., 4.7/5 for some providers)
- Patients appreciate the professionalism, thoroughness, and clear explanations from doctors and staff
- Efficient scheduling and generally short wait times for orthopedic clinic appointments
- Clean and modern facility environment
- Generally favorable patient experience ratings for the hospital that are competitive with or above national averages
Common complaints
- Reports of long wait times in the emergency department
- Perceived understaffing issues affecting quality of care and follow-up efficiency
- Occasional difficulty in scheduling timely follow-up appointments after hospital visits
- Mixed feedback regarding responsiveness when assistance is requested in inpatient settings
In patients' words
"Everyone was wonderful had ..."
— Bayhealth website (Dr. Andrew G. Park patient comment)"Dr. Guerrieri is highly efficient, respectful and responsive to any concerns I present to her. She is also very personable and treats the patient with sincere interest. I have referred other patients to her for all of these reasons. 5 stars!"
— Healthgrades (Patient review of Dr. Guerrieri)"I am very frustrted because it was very evident to me that this er is grossly understaffed to handle the day to day activities of an er facility."
— Yelp (Patient complaint regarding Bayhealth ER services)More clinics in Milford
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