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First State Gastroenterology

GastroenterologyMilford, DE

★★★★☆3.6/519 reviews across 2 platforms

Ratings by platform

  • WebMD, Vitals: 3.0 to 3.5 out of 5 stars (Dr. William Kaplan) (18 ratings)
  • WebMD: 5.0 out of 5 stars (Dr. Shruti Patel) (1 rating)
  • US News Health: Excellent (Dr. Parag Lodhavia) (36 total patient reviews)

What patients say

Patients praise

  • Physicians are often perceived as professional and knowledgeable
  • Some patients appreciate a direct, no-nonsense approach to care
  • Staff is sometimes noted as courteous

Common complaints

  • Some patients have reported concerns regarding bedside manner
  • Occasional negative feedback regarding follow-up and listening to medical concerns

In patients' words

"Dr Kaplan is a no-nonsense type of doctor. He listens, interprets, plans a treatment program... and follows through. Personally I do not want my doctor to be my best friend."

Vitals (Patient Review)

"The staff at first State was great But, Dr. Lodhavia Need to learn some Bed side manners."

Healthgrades (Patient Review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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