SSM Health Medical Group
Gynecology • Midwest City, OK
Ratings by platform
- SSM Health official website: 4.9 out of 5 (individual providers at 1212 Douglas location) (346, 287, and 357 ratings for specific providers)
- Ratings.MD: 4.8 out of 5 (46,529 verified ratings (SSM Medical Group Oklahoma aggregate))
- Birdeye: 4.5 out of 5 (45 reviews)
What patients say
Patients praise
- Providers are described as compassionate, attentive, and good listeners
- Patients appreciate clear communication of conditions and treatments
- Highly rated clinical skills and bedside manner
- Effective follow-up on test results and medications
Common complaints
- Dissatisfaction with administrative and reception staff (e.g., perceived rudeness, difficulty with scheduling, lack of greeting)
- Reports of long wait times
- Frustration regarding perceived lack of listening or resolution of complaints by management
In patients' words
"He is a awesome doctor. He real cares and listens to your problem. He has helped me alot with my medical issues."
— Ratings.MD patient review"The office manager LaTasha will come up smiling with a sweet tone but will refuse to listen to a complaint and hear a patient... You will wait in this office for an hour, pay $40, just to be told that oh we can’t do what you want today."
— LocalityBiz patient review"It wasn’t the doctor. The staff need to know scheduling procedures... There was no greeting when entering the facility."
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