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West Texas Urology | Find a Provider - Midland Health

Urology • Midland, TX

★★☆☆☆2.1/595 reviews across 2 platforms

Ratings by platform

  • Birdeye: 2.1/5 (78 reviews)
  • US News & World Report (for Dr. John B. Staub): 2/5 (17 reviews)

What patients say

Patients praise

  • Some patients have reported positive experiences with specific doctors, such as Dr. Dragun or the retired Dr. Staub

Common complaints

  • Difficulty reaching the office via telephone (e.g., calls not answered, being hung up on)
  • Dissatisfaction with office staff professionalism and communication
  • Long wait times to see providers
  • Perceived lack of care, listening, or follow-up from some physicians
  • Issues with post-surgical care and instructions

In patients' words

"I have called 16 times in the past three days and I didn't even get voice mail, I had someone answer and hang up right away every time."

— Yelp review (via MapQuest)

"I gave a 1 only because I could not give a 0, but I would give them a big fat goose egg for service."

— Birdeye review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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