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Internal Medicine • Midland, TX
Ratings by platform
- Nextdoor, various review aggregators: 1/5 stars (examples found in search) (13 faves on Nextdoor)
What patients say
Patients praise
- positive experiences with specific doctors and providers (Dr. G, Megan Casselman)
- perceived attentiveness of certain clinicians
Common complaints
- excessive appointment wait times
- difficulty reaching the office via telephone
- poor customer service regarding scheduling
In patients' words
"Great experience with the Doctors, but the wait is absolutely unacceptable. If we didn't have to use them, we wouldn't sit for 2+ hours past the appointment time."
— MapQuest user review"Our family loves Megan Casselman, but how hard it sit to have someone answer the phone. 2024 and we have to go in person to schedule appointments. Ridiculous how bad the customer service is."
— Review aggregated on BeautihostMore clinics in Midland
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