Basin Dentistry: Cosmetic Dentist, Emergency Dentist, Family ...
Dentistry • Midland, TX
Ratings by platform
- Yahoo Local: 3.5 out of 5 stars (41 reviews)
- WebMD: Not explicitly averaged, but 136 reviews noted (136 reviews)
- Yelp: Not specified (42 reviews)
What patients say
Patients praise
- friendly and courteous staff
- gentle dental cleanings and procedures
- efficient and prompt scheduling, including emergency appointments
- modern, clean, and welcoming office environment
- effective communication regarding dental treatments
Common complaints
- reports of rude and unprofessional staff behavior
- billing issues and feeling rushed
- concerns over limited accountability for patient care
- complaints regarding noisy office environment
In patients' words
"A huge thank you to Dr. Ellis and staff for making room to see us on the same day…as a new patient…and going above and beyond to take care of my baby girl with a sick tooth! Absolutely AMAZING experience!"
— Basin Dentistry Testimonials"Quick, rushed, and lacking accountability. This experience felt far more focused on payment and risk management than patient care."
— Yahoo Local Review"Bernuy was extremely rude and unprofessional. I definitely don't recommend seeing her if you visit this practice."
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