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Basin Dentistry

Dentistry • Midland, TX

★★★★☆3.5/541 reviews across 3 platforms

Ratings by platform

  • Yahoo Local: 3.5/5 (41 reviews)
  • WebMD (136 reviews)
  • Yelp (42 reviews)

What patients say

Patients praise

  • friendly and courteous staff
  • gentle dental cleanings and procedures
  • efficient and prompt scheduling, including emergency appointments
  • modern, clean, and welcoming office environment
  • effective communication regarding dental treatments

Common complaints

  • reports of rude and unprofessional staff behavior
  • billing issues and feeling rushed
  • concerns over limited accountability for patient care
  • complaints regarding noisy office environment

In patients' words

"A huge thank you to Dr. Ellis and staff for making room to see us on the same day…as a new patient…and going above and beyond to take care of my baby girl with a sick tooth! Absolutely AMAZING experience!"

— Basin Dentistry Testimonials

"Quick, rushed, and lacking accountability. This experience felt far more focused on payment and risk management than patient care."

— Yahoo Local Review

"Bernuy was extremely rude and unprofessional. I definitely don't recommend seeing her if you visit this practice."

— Yelp Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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