Covenant Cancer Care Center: Michigan
Cancer Care • Midland, MI
Ratings by platform
- Yelp: 2.3 out of 5 stars (42 reviews across multiple locations)
What patients say
Patients praise
- highly rated for patient experience in official reports (top 10 percent nationwide)
- compassionate and caring staff interactions reported by many patients
- strong teamwork and communication noted in clinical care teams
- effective pain management and palliative support in regional facilities
Common complaints
- scheduling and appointment coordination issues
- staff perceived as rude or incompetent in some instances
- billing and insurance communication challenges
- long wait times for services
In patients' words
"Every single staff member, without exception, was kind, truly concerned and provided care!"
— Covenant Cancer Care Center Annual Report"They change your appointment without you knowing, so you drive an hour & no appt. & they are rude about it!!!!"
— LocalityBiz review"Wanted to charge me $200 because they key in an MRI as surgery... Their patient portal sucks."
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