Urgent Care in Middletown, CT| Hartford Healthcare
Urgent Care • Middletown, CT
Ratings by platform
- Solv Health: 4.8 out of 5 stars (based on 33 reviews on Solv Health) (33 reviews (Solv Health))
- Zocdoc: 4 out of 5 stars
What patients say
Patients praise
- Professional, friendly, and kind staff and providers
- Clean and immaculate facility conditions
- Thorough explanations from Physician Assistants and medical personnel
- Efficient care once patients are seen by a provider
Common complaints
- Long wait times for service, even for simple procedures
- Billing and administrative issues, specifically regarding co-pays and refunds
- Perception that the visit focused more on throughput than patient care in some instances
In patients' words
"The receptionist and front end staff were very pleasant, however, I was less than impressed with the visit itself. The emphasis was definitely on urgent and not so much on care."
— LocalityBiz review"Was charged for two co pays . Refund never went through . Told to go through their billing department by this establishment. I guess it’s my responsibility to do all the leg work... am now being ignored over 65 dollars."
— LocalityBiz review"It was quick to sign in but long wait to be seen was ridiculous. It’s supposed to be urgent care but it takes just as long as if you went to the the hospital."
— Solv Health reviewMore clinics in Middletown
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