Matt's Local Pharmacy: Home
Pharmacy and Compounding Services • Middletown, RI
Ratings by platform
- PharmacyPool: 4.80/5 stars (123 reviews)
- Yelp: Not explicitly provided in snippet (14 reviews)
What patients say
Patients praise
- friendly, polite, and knowledgeable staff
- responsive to phone calls and patient inquiries
- personalized and community-oriented service compared to large chains
- efficient handling of vaccinations and urgent medication needs
- welcoming and clean environment
Common complaints
- reports of perceived stigma against patients with certain prescriptions
- occasional frustrations regarding stock availability and prescription ordering timelines
- complaints about uncommunicated changes in operating hours
- some perceived issues with helpfulness regarding non-prescription items
In patients' words
"Go to Matt's or go home, you are not getting better service from any "chain" pharmacies around here! Polite knowledgeable staff that are extremely helpful in every way."
— PharmacyPool/LocalityBiz"This place holds a stigma against patients who are prescribed controlled substances. They tell me it will be in stock the day of, then order it on my pickup day."
— PharmacyPool/LocalityBiz"Very helpful and polite pharmacy. Streets ahead of the big box vanilla we've all become accustomed to. Also very responsive to phone calls, e.g. they answer their phone which is huge these days."
— LocalityBiz/Loc8NearMeMore clinics in Middletown
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