Middlesex Orthopedic & Spine Associates - 512 Saybrook Rd ...
Orthopedic Surgery • Middletown, CT
Ratings by platform
- Vitals, Health US News: Ratings for individual physicians range typically between 3.6 and 4.8 out of 5 across various platforms (Individual provider reviews are frequently in the dozens or hundreds, though aggregated practice ratings are not provided as a single entity score)
What patients say
Patients praise
- Friendly, courteous, and helpful staff
- Expert, professional, and compassionate physicians
- Clear communication regarding treatment plans and conditions
- Efficient check-in process
- Availability of walk-in hours
Common complaints
- Long wait times for appointments
- Dismissive attitude from certain individual providers
- Brief consultation times
In patients' words
"Dr. Walsh is one of the best doctors I have had the pleasure to work with. He is professional, compassionate, explains things in a language I can understand, advocates for conservative treatment."
— LocalityBiz user review"I waited for an hour past my appointment time to have a three minute “consultation”... To say the doctor was dismissive would be an understatement."
— LocalityBiz user review (regarding a specific provider)"The entire visit was handled quickly and professionally by the entire staff. Dr Hergan immediately identified the issue and put in motion a plan to address my needs. I'm in good hands."
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