Occupational Therapy // Middlesex Health
Occupational Therapy • Middletown, CT
Ratings by platform
- Birdeye (Aggregate of Google reviews): 3.4/5 (8)
What patients say
Patients praise
- Personalized, empathetic patient care
- Friendly and helpful staff in some departments
- Effective and professional therapy outcomes
- Individualized treatment plans
Common complaints
- Complaints regarding high billing costs
- Reports of rude front desk staff at the occupational health location
- Dissatisfaction with the focus of occupational health services on work return over patient well-being
In patients' words
"After being shuffled around in the Hartford Health system like some kind of nameless commodity it was nice to receive some personalized empathy. Cudoes to Middlesex for making me feel like a person and not a number."
— Patient Review, Birdeye/LocalityBiz"If I could give 0 stars I would, the PA cares about you but the facility really just wants to get you back to work! They care very little about your well-being."
— Patient Review, LocalityBiz"For 6 months my left arm pain level was 10 & after few cession I am able to feel alive and pain level 1."
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