Geriatrics and Aging Services - Northeast Medical Group
Geriatric Medicine • Middletown, CT
Ratings by platform
- Birdeye (Northeast Medical Group Multispecialty Center): 3.7 out of 5 stars (33 reviews)
- WebMD (Northeast Medical Group Gastroenterology Trumbull): Mixed/Individualized (3 reviews)
- Healthgrades (Individual physician in Middletown): 5 out of 5 stars (3 reviews)
What patients say
Patients praise
- High patient satisfaction for individual physicians characterized as compassionate, knowledgeable, and good listeners
- Efficiency and professional conduct reported in specific practice locations
- Positive feedback for comprehensive and holistic approaches to patient care
Common complaints
- Dissatisfaction with administrative and scheduling staff, including reports of disorganization and long wait times for appointments
- Occasional complaints regarding perceived lack of empathy or professionalism from office personnel
- Specific reports of frustration with communication and follow-up processes after visits or diagnostic tests
In patients' words
"Jessica Walsh, APRN, is an amazing provider. She takes the time and actually listens to your health concerns."
— Birdeye review (Northeast Medical Group Multispecialty Center - Fairfield)"The doctor is fine but the staff is horrible. ...Disorganized and disrespectful."
— LocalityBiz review (Northeast Medical Group - Shelton)"In general a lack of caring. I was shocked. Very breezy. Office does not schedule any diagnostics."
— WebMD review (Northeast Medical Group Gastroenterology Trumbull)More clinics in Middletown
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