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University Otolaryngology | Feel Better About Finding Healthcare

Ear, Nose, and Throat (Otolaryngology)Middletown, RI

★★★★☆4.4/5247 reviews across 2 platforms

Ratings by platform

  • Birdeye (ENT and Allergy Associates - Middletown): 4.3 out of 5 stars (214 reviews)
  • WebMD (Dr. Mark Driver): 5 out of 5 stars (33 ratings (20 reviews))

What patients say

Patients praise

  • High quality of clinical care and physician expertise
  • Compassionate and attentive bedside manner
  • Effectiveness of treatments for chronic conditions
  • Helpful audiology services

Common complaints

  • Difficulty scheduling or rescheduling appointments
  • Long hold times when calling the office
  • Issues with insurance verification/communication
  • Negative interactions with office staff or management
  • Wait times for appointments and test results

In patients' words

"Dr. Duff is great, he was able to resolve a chronic condition I had and made a huge improvement in my quality of life. I wish I found him years ago."

Loc8NearMe (University Otolaryngology)

"Dr. Driver is a gentle, kind and considerate physician who spends the time with his patients and makes sure they understand their diagnosis, and includes them in their treatment plan."

WebMD (Dr. Mark Driver)

"Although the doctors seem caring and good at their jobs its an absolute nightmare to make or schedule an appointment. Nightmare."

LocalityBiz (ENT and Allergy Associates - Middletown)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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