CVH - Addiction Services Division - CT.gov
Addiction Treatment • Middletown, CT
Ratings by platform
- Rehab.com: 3.1/5 (43 reviews)
What patients say
Patients praise
- staff described as caring and going above and beyond in some instances
- effective inpatient support and discharge planning for some clients
- positive impact on individual recovery outcomes
Common complaints
- reports of rude and dismissive staff interactions
- allegations of inaccurate or dishonest staff reporting regarding medical care
- complaints regarding discharge communication
In patients' words
"The woman who picked up the phone was extremely rude, and yelled out, “JESUS!” And hung up on me... I spoke to her supervisor... who was told the same thing on how she’s lying and saying she was never rude."
— LocalityBiz/Rehab.com user reviews"Great, caring staff who went above and beyond for the clients... My counselor was Seva and she was THE BEST! ... This place saved my life and I would definitely send someone I love here!"
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