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17 Federally Qualified Health Centers in Middlesboro, KY logo

17 Federally Qualified Health Centers in Middlesboro, KY

Federally Qualified Health Center (FQHC)Middlesboro, KY

★★★★☆4.1/514 reviews across 1 platforms

Ratings by platform

  • Birdeye (Kentucky Friendly Care Center): 4.1 out of 5 stars (14 reviews)

What patients say

Patients praise

  • Friendly and caring staff and doctors
  • Clear explanations of health information
  • Short wait times reported by some patients
  • Positive experiences with pediatric care

Common complaints

  • Difficulty with call center and appointment responsiveness
  • Issues with prescription refill processing
  • Recent lawsuits against a major regional provider (Mountain Comprehensive Care) alleging fraudulent billing practices and a hostile work environment

In patients' words

"The staff is friendly enough but for some reason can’t send in prescription refills properly... It shouldn’t be that hard to get your every day maintenance prescriptions."

Birdeye / LocalityBiz review

"I love the doctors, but the call center could use some work because I called them 30 minutes before closing and they told me to hold... I waited almost an hour before I realized that they had closed and no one said anything."

LocalityBiz review

"Dr.Shelly Butler is amazing, and so caring. She makes you feel so comfortable, and so easy to talk to, and she really listens."

LocalityBiz review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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