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Find a Federally Qualified Health Center - FQHC Locations

Federally Qualified Health Center (FQHC)Middlesboro, KY

★★★☆☆2.6/5141 reviews across 2 platforms

Ratings by platform

  • Birdeye (Kentucky Friendly Care Center): 4.1/5 stars (14 reviews)
  • Birdeye (Middlesboro ARH Hospital): 2.4/5 stars (127 reviews)
  • Healthgrades (Middlesboro ARH Hospital): 60% patient experience rating (Not explicitly provided)

What patients say

Patients praise

  • Appreciation for specific caring and attentive providers
  • Staff perceived as friendly in some instances
  • Convenience for certain routine healthcare needs
  • Some experiences of efficient, helpful clinical staff

Common complaints

  • Difficulty with prescription refill processes
  • Poor communication and responsiveness from call centers
  • Long wait times for appointments or in the facility
  • Some reports of perceived unprofessional behavior by staff or providers

In patients' words

"The staff is friendly enough but for some reason can’t send in prescription refills properly."

Birdeye review of Kentucky Friendly Care Center

"Dr.Shelly Butler is amazing, and so caring. She makes you feel so comfortable... and she really listens."

Birdeye review of Kentucky Friendly Care Center

"I went their for help after having a stroke and they told me I had a gas and sent me home,they are very Incompetent"

Birdeye review of Middlesboro ARH Hospital

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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